Eastridge Hills HOA Directors Set the Record Straight
Reality:
On Friday, September 25, 2025, The Kelly Company – our outgoing management firm – let its Appfolio software spit out a false billing reminder. It told homeowners to send their October dues to The Kelly Company. Wrong address, wrong company, wrong move.
Fast forward to Monday, September 29th at 4:00 p.m.—after pressure from your new Board of Directors – The Kelly Company finally hit “send” on a correction. Their message admitted:
“Notification was sent in error from Appfolio regarding upcoming dues payments. Silvercreek will be the new managing agent as of October 1, 2025. Please ensure that you send your payments to them at:
Eastridge Hills HOA
c/o Silvercreek Association Mgmt Processing Center
PO Box 94954
Las Vegas, NV 89193
Questions? Call Silvercreek at (800) 922-1106.”
Consequences:
Confusion was real. Members were misdirected. But the good news is this: Your Eastridge Hills HOA Board of Directors took immediate action. We forced The Kelly Company to admit the mistake and issue the apology. That’s accountability, plain and simple.
Call to Action:
Going forward, please:
1. Ignore any future noise from The Kelly Company.
2. Send your payments only to Silvercreek Association Managers (address above).
3. Trust your Board – we are watching the details, catching the errors, and standing guard over your interests.
Because at the end of the day, homeowners shouldn’t be the ones cleaning up management’s mess. That’s our job – and we’re on it.
